• What is SDFI-TeleMedicine used for?
• SDFI-TeleMedicine Systems are used to collect evidence for law enforcement and used for peer/ case review.
• Does SDFI include all camera equipment in order to do hands-on and hands-free forensic photography and video?
• Yes. An extremely user friendly labeled camera body, tripod, foot pedal and all accessories for you to shoot high resolution photos and video is provided.
• What would I be required to have in order to use the SDFI-TeleMedicine System?
• Please See the Technical Requirements
• Can I review my forensic photographs and video during and after my forensic examinations?
• Yes. During the exam, your camera system is connected to a flat screen TV (optional). After the exam, many SDFI Clients also review their photographs on the computer with the SDFI Forensic Tools that are found in the SDFI Image Management Software. They view images using the Negative Invert Filter and at 100% in order to do additional documentation after the examination.
• Can I crop pictures and do spot changes on pictures?
• Yes. Ok for peer and case review only. Pictures taken for evidence collection cannot be altered.
• Are SDFI pictures encrypted?
• Yes. SDFI pictures are encrypted. You encrypt your pictures, video and forms with the AES 256 bit military level encryption that SDFI provides.
• Where are SDFI pictures, video and data stored?
• SDFI recommends that forensic evidence be stored on your local network within an encrypted volume.
• Does SDFI provide storage for pictures, video and data?
• No. SDFI does not want to store your forensic data. You as the forensic coordinator should be the only one that has access to your forensic data.
• Who would have access to SDFI pictures, video and data?
• Only you as the forensic coordinator. Neither your IT team nor SDFI has access to any forensic pictures, video or data.
• Is SDFI-TeleMedicine cloud based?
• No. SDFI does not want to store your forensic data. You as the forensic coordinator should be the only one that has access to your forensic data.
• What kind of encryption is safe to use when Emailing forensic evidence?
• AES 256 bit military level encryption. However, you cannot attach large amounts of data to an Email.
• Can I securely send forensic evidence without using email?
• Yes. With the SDFI-TeleMedicine File Portal. This fully secured, HIPAA compliant TeleMedicine System allows you to easily and expediently upload your secured forensic images and then electronically transfer them to recipients 24/7. This is the safest, easiest and fastest process for securely transferring forensic photodocumentation to law enforcement without breaking the chain of custody or for case review and peer review. SDFI is Secure Beyond Reasonable Doubt.
• I use my own forms. Can I encrypt my forms then send it along to law enforcement with the encrypted pictures and video?
• Yes. SDFI-TeleMedicine is non-proprietary and allows you to use your own forensic digital forms. If you have paper forms, you can scan, encrypt and send them.
• After I securely send forensic pictures, video and data, what do recipients need in order to download and view everything?
• A windows based computer and a connection to the internet. SDFI-TeleMedicine is non-proprietary. This means that any recipient can view the pictures and video without installing any type of special proprietary software from a third party.
• Would the recipient be required to install software to view SDFI photos, video and data?
• No. Often, government groups will not allow the installation of 3rd party proprietary software.
• What if the recipients can’t download my photos, video and data?
• Contact SDFI. SDFI offers unlimited customer support to any recipient at no additional cost.
• What happens if one of my staff drops the SDFI Camera System and it needs to be repaired?
• SDFI will send you a loaner camera system at our expense until yours comes back from being repaired by the camera manufacturer.
• Does SDFI use passwords?
• No. SDFI requires long passphrases. Short passwords are not secure. SDFI is Secure Beyond Reasonable Doubt.
• Does SDFI use an advanced level of encryption?
• Yes. SDFI uses Advanced Encryption Standard. This is to protect your forensic data within an encrypted volume and ensure your chain of custody.
• Does SDFI offer training?
• Yes. It is part of the purchase price. Onsite training is required. SDFI will facilitate the full use of the camera system, SDFI Software System and the Secure SDFI File Portal. We will also train your legal group (not required).
• Does SDFI offer ongoing customer support?
• Yes. It is part of the purchase price.
• Does SDFI have voice recognition?
• No. The SDFI System does not listen in during a forensic exam. States have inconsistent laws on audio recording.
• For more information, feel free to contact our current SDFI clients to get their feedback and learn about their experience using the SDFI System.