Beware the Hidden Costs of Other Forensic Camera Systems

Did you know that hidden charges for other forensic camera systems can cost the user significant amounts over the original sales price? Support fees can run into the thousands each year, and phone call fees per minute quickly add up when on a tech helpline! These charges are not always apparent at first, when considering a forensic camera system.

Unlike most other forensic camera system suppliers, SDFI-TeleMedicine offers you 100 percent FREE technical support for the lifetime of your system. As long as it’s being used for medical or legal purposes, you’re covered!

With every system, we provide you with our famous, very user-friendly “SDFI Green Intelligent User Guide”! This user guide, takes you step by step through the SDFI user process. From removing your SD card from your camera, to encrypting your data, to sending it to your recipient, SDFI’s User Guide has you covered. In the unlikely event you have questions, you can always call or email us directly.

What’s also great about our User Guide is that it fulfills the National Children’s Alliance “2017 Accreditation Standards of Storing and Releasing Photodocumentation” by providing “Detailed procedures for the documentation and preservation of evidence (labeling, processing and storing) in written protocols…” To learn more about the 2017 NCA accreditation standards click HERE.

In addition – all of your recipients receive FREE customer support from SDFI, too! Despite the fact that they don’t need SDFI software to access the data you send them, we realize that other technical issues or questions may arise from your recipients. That’s why we extend your coverage to assist them as well. We supply you with SDFI's Yellow Secure File Download Guides should your file recipients need it. Our guides provide step-by-step protocols for your recipients on how to retrieve your secured forensic files.

Never be without a forensic camera system with SDFI! Say you drop your camera or it breaks. Inform us immediately, and a loaner camera will be whisked to you, while yours is being repaired by the camera manufacture. When your camera is repaired and returned to you, just send the loaner camera back to us.

With the SDFI Forensic Camera Systems, you’ll never encounter a hidden cost – what you see is what you get, and as far as seeing is concerned, we do help you do that better, too!

If you have any questions, please get in touch with us at 1-310-492-5372 or fill out our Contact Form. We look forwarding to speaking with you!